Privacy Policy

Introduction

Welcome to Little Mama’s Bakery (“we”, “our”, “us”). We are committed to protecting your privacy and complying with UK data protection laws, including the Data Protection Act 2018 and the UK GDPR. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.littlemamasbakery.co.uk (“Site”), place orders, make bespoke order requests, or sign up for our newsletter.

Information We Collect

We collect different types of information to provide better services:

1. Personal Data: This includes your name, address, email, and phone number. We collect this when you place orders, make bespoke requests, or sign up for our newsletter.
2. Payment Data: Information such as your credit card details, collected when you make purchases on our Site.
3. Automatic Data: Information like your IP address, browser type, and the pages you visit on our Site.
4. Cookies: Small files placed on your device to help us improve your experience on our Site.

How We Use Your Information

We use your information to:

• Process and manage your orders.
• Provide customer support.
• Personalise your experience on our Site.
• Send you newsletters and marketing communications (if you’ve signed up).
• Handle bespoke order requests.
• Improve our website and services.
• Protect against fraud and maintain security.

Legal Basis for Using Your Information

We only use your personal information when:

• We need it to fulfill a contract with you (like processing your orders).
• You have given us consent (like signing up for our newsletter).
• We have a legal obligation.
• It is in our legitimate interest (like improving our services).

Sharing Your Information

We may share your information:

• By Law: If required by law or to protect our rights.
• With Service Providers: Companies that help us run our business (like payment processors and delivery services).
• For Marketing: With your consent, for sending you marketing information.
• Business Transfers: If we sell or merge our business.

Security of Your Information

We use various security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights

You have rights under data protection laws, including:

• Right to Access: Request copies of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Ask us to delete your data.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Get a copy of your data in a usable format.
• Right to Object: Object to how we use your data.

To exercise these rights, please contact us using the details below.

Cookies and Tracking

We use cookies to improve your experience on our Site. You can control cookies through your browser settings.

Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:

Little Mama’s Bakery
Email: info@littlemamasbakery.co.uk
Website: www.littlemamasbakery.co.uk